We are all about
Grapevine is based on three key ideas, Innovation, Integrity and Imagination. We innovate through the continuous development of new services based on cutting edge technologies. We value our integrity over everything else – delivering quality products, solutions and services. We also like to do things differently – always open to new approaches, commercially and technically to any opportunity that comes our way.
Who We Are
Located on the outskirts of Exeter, Devon but with a UK-wide reach, we are a team of business communication specialists.
Grapevine provides clients of all sizes with connectivity solutions to meet their Voice, Data and Communications needs. As well as provisioning of telephone system hardware and software, we provide cat5 / cat6, secure Wifi access points, site-to-site links and fibre installations, along with network services including broadband, fixed lines, call billing, 3G/4G mobile and internet solutions.
Accredited as a Peplink gold partner, 3CX gold partner and Alcatel-Lucent business partner, we install, manage and maintain business telephone systems and internet solutions for customers ranging from start up businesses to multi-site enterprises.
We have a friendly, knowledgeable and swift to respond in-house support team to ensure everything runs smoothly, and all projects are handled in-house by our project management guys.
In 2016 we re-branded as Grapevine Connect to better represent our focus on connecting people, places and processes. Whilst still supporting and providing telephony services to 100’s of customers nationally, we now specialise in providing an enterprise WAN connection anywhere and connecting those furthest from the exchange.
Excited by the new opportunities provided by having a portable, robust, high speed cellular internet solution, our first CloudCase installation was commissioned by Dart Harbour Navigation Authority. In recognition of our commitment to innovation through new technology, we were invited by Peplink to exhibit alongside them on their exhibition stand at the NEC, Birmingham.
Investment in our own cloud-hosted server enabled us to offer Clients with a new, more economical way of having a fully functional 3CX phone system without their upfront capital investment of on-premises hardware. We also started to investigate data bonding and 4G mobile internet options in response to customer demands.
An office move to Clyst Works saw us more than double our premises size, giving us the much needed space for a dedicated testing room.
Realising the need for an affordable, reliable VoIP solution, we researched the market for new products to add to our portfolio. Our relationships with 3CX and Peplink were established.
Grapevine Unified Communications was founded. Our first projects included a national roll-out of installing WiFi access points to over 80 bookstores and deployment of broadband to a multi-site cinema brand.