Fowey Harbour – Harbour & Marina WiFi

About the Project

Fowey Harbour is one of the busiest ports in Cornwall with over 7000 craft visiting during the summer months. Being a deep water harbour, it is also a commercially vital player in the export of non-oil products from the UK to destinations around the globe.

Managing the day-to-day movements of vessels and craft requires a harbour team who operate both ashore and on the water. Processes have been streamlined with the introduction of management software from Harbour Assist which provides powerful real-time data and, for the first time, enables card payments to be collected on the water by the Harbour Patrol.

Essential to the success of the new system is great internet connectivity within the port and all the way along further up the river. Having heard of the Grapevine Connect Cloudcase used by Dart Harbour, Fowey were keen to see what we could do for them.

Test Day

A test day was set up, whereby Grapevine joined a harbour patrol on the river. One patrol member was using the Harbour Assist app on the iPad, connecting to the internet via the river WiFi. The other patrol member connected his iPad wirelessly to the Grapevine Connect Cloudcase. Dual SIMs were used to identify which carrier would give optimum connectivity. With the Peplink BR1 router and high gain cellular antenna safely enclosed in the rugged yellow waterproof Cloudcase, we were ready to test!

The iPad connected to the river WiFi struggled to keep consistent signal. Internet was intermittent along the route, with slow speeds and drops identified at key points. The second iPad connected to the Grapevine Cloudcase had excellent mobile connectivity the whole route, and tests were made to ensure that it would automatically fail-over to river WiFi in the event of a temporary drop in cellular connectivity, creating a seamless connectivity solution.

Of particular interest to Fowey Harbour, was that due to the advent of 4G higher up the river, the Cloudcase enables the Harbour Assist app to be used in the upper reaches something they had not been able to access before. The implications of this means that even greater time efficiency and cost savings are made – this would simply not be possible without the Cloudcase.

Back on Dry Land

The Harbour Patrol could instantly see the benefits of the Cloudcase above and beyond what they had been used to. With the built in GPS Antenna, the location of the patrol could be easily tracked using the Peplink device management portal. This handy feature is useful for shore-based personnel to coordinate crew on the water.

In addition to being in use out on the river, Fowey Harbour Commissioners will also have the option to utilise the Cloudcase as a temporary internet solution in the event that the fixed line connectivity fails in the harbour office.

“I’m impressed. The Harbour Assist app is brilliant but relies on good internet connectivity. The Grapevine Cloudcase delivers just that and is exactly what we need to provide efficient management of our harbour”.

Captain Paul Thomas

Fowey Harbour Master


Fowey Harbour



Project Type

Harbour & Marina WiFi

More Case Studies