Looking for a fully functional telephone system, but don’t want the capital outlay of purchasing one? With full 3CX functionality out of the box – including voicemail, call transfer and call pick up groups, our hosted telephone system could be just what you’re after.
As one of just a handful of approved 3CX hosted providers, we’ve been hosting 3CX on secure publicly accessible servers since before it was known as the ‘cloud’, and bring with that experience deep understanding of SIP configuration and security.
At Grapevine we can host your 3CX Telephone System in our data centre, so that you don’t have to worry about hardware limitations, updates and all the other implications of hosting services on your own server infrastructure. And as we host our customer servers in our VMware environment in two UK data centres, if you choose our Enhanced Plus service you have additional peace of mind in terms of failover and resilliancy.
Tier 4 aligned specifications delivering 2N power distribution with 2(N+1) resilient components to achieve the highest uptime for mission-critical environments.
24/7/365 onsite security team, secure perimeter fencing, HD digital CCTV with 90-day retention, Full access control and audit trail. All security staff is SIA (Security Industry Authority) approved and registered.
Certifications & Standards
BS 7858 (British Standard 7858 for all staff) BPSS (All staff are vetted to the Baseline Personnel Security Standard), ISO 27001.
As an optional extra, we can offer a replicated server in a geographically diverse data centre. This means that the service falls under our enhanced and managed service. In the event of a failure or complete outage on the primary data centre, we can failover the service to a replicated server.
Our 3CX Hosted Managed Service support includes:
Pro-active Health Monitoring, Performance Monitoring & Service Availability. Infrastructure Configuration and Deployment. Operating System Updates and Patches. Application Performance Debugging Assistance. Firewall Configuration. Network Hardware Management. Planning and Architecture Advice.
Our Case Studies
Find out about the work we have done for our clients.